Diabetes Care Programme

Our Care Navigators guide you through your diabetes benefits.

Managing diabetes takes more than measuring your blood glucose. The condition comes with many challenges. To make managing these challenges easier, Bankmed offers a Diabetes Care Programme. This programme gives members living with diabetes who join the programme more benefits and tools than only registering for diabetes on the Chronic Illness Benefit.

Studies have shown that patients have the best health outcomes when one Healthcare Professional leads their care and coordinates with other Healthcare Professionals, like dietitians and foot specialists (podiatrists). By receiving care from a team who work together and follow the same plan, you get the best possible advice suited to your condition.

Managing diabetes is complicated. Using our care programme for diabetes-related care doesn't have to be. We have a dedicated call centre available to help you.

How can your Care Navigator help you?

Our dedicated Care Navigator call centre is here to help you:

• Understand your cover for diabetes and diabetes-related care.
• Register for our digital tools and maximise your rewards.
• Choose and engage with allied Healthcare Professionals (such as dietitians and foot specialists - podiatrists).
• By reminding you what benefits you have available.

How do I contact a Care Navigator?

Call: 0860 444 439
Email: Members_DCP@bankmed.co.za

Please save these contact details if you are already registered for the Diabetes Care Programme. The Care Navigator call centre agents can answer any questions you have about your cover for diabetes.