What kind of first impression do you make?

It’s a fact: first impressions are powerful and fairly permanent. Here’s how to start on the right foot when meeting or speaking to someone for the first time.

1. Be on time

None of us likes waiting for other people – it’s a subtle sign that one doesn’t respect the time of the other person involved. Remember that last-minute hiccups (and traffic or parking problems!) do tend to happen, so plan ahead for these by leaving extra early the first time you meet someone. If you arrive early, you’ll have the benefit of familiarising yourself with the area and have a few extra minutes to prepare.

2. Listen first

‘One of the biggest shifts that we are seeing in the business world today is the emergence of the “observant leader”,’ says business strategist and executive coach Phephile Simelane-Modiselle. ‘In the past, assertiveness was viewed as a strength and those who talked the most and the loudest in meetings were seen to have the upper hand. Today, the value of listening is finally being recognised. This doesn’t mean that you shouldn’t talk at all, but rather start out by asking questions and really listen to the answers – this will establish trust with those around you and trust is a very powerful first impression to make.’

3. It’s not about you

This advice is particularly relevant if you will be delivering a presentation. It’s very easy to get so wrapped up in how you will be perceived that the entire exercise becomes centred on yourself. Simelane-Modiselle offers the following practical advice: ‘Have a one-on-one conversation with yourself before you start speaking. Ask: “Why am I here? It’s not about me and whether I’m nervous. It’s about the audience. I am here to share important information with them. So what are their needs?”’ Starting your presentation with a few questions to the audience will allow you to tailor what you have to say and will ensure that you don’t miss the mark entirely. ‘It also ensures that the audience feels valued and, when people feel valued, they will form a good impression of you,’ she adds.

Look out for the second part of this article in the September issue of eBounce, where we’ll take a look at the importance of body language and the tone of your voice in creating a positive first impression.