Frequently Asked Questions

Questions about Bankmed

Questions about membership (members and dependants)

Questions about waiting periods

Questions about contributions

How do I calculate my contribution

Questions about Late Joiner Penalties (contributions)

Questions about benefits

Questions about claims

Questions about foreign claims

Questions about your Medical Savings Account (MSA)

Questions about emergency services and pre-authorisation

Questions about Chronic Medication and Care Plan programmes

Questions about the annual threshold and Above Threshold Benefit (Plus Plan only)

Questions about Prescribed Minimum Benefits (PMBs)

Questions about deductibles payable on admission to hospital

Questions about Personal Health Assessments (PHA)

Questions about fraud