Update your contact details and stand a chance to WIN

Stand a chance of winning a R2 000 Checkers voucher!

Your contact details allow us to effectively communicate essential information to you. This includes information about your medical cover, benefits, newsletters and general Bankmed information. If you have dependant's and you update their contact information, you can stand an even higher chance to win as your name will go into our lucky draw twice.

Your cellphone number and e-mail address are required to access our digital tools through the Bankmed website and App. Our digital tools make it easy to access your medical and health information. With these tools you can also manage your membership, submit claims and other important documents within your preferred platform.

How to enter in two easy steps*

Step 1: Log into your Bankmed profile by clicking on LOG IN on the top right of your screen

  • Click on the YOUR DETAILS tab at the top of the page
  • Then click on the UPDATE YOUR DETAILS tab (This applies for dependant details as well)
  • Follow the prompts to check that your details are listed correctly
  • Update your details if they are outdated or incorrect

Step 2: Follow us on our social channels

What if I haven't registered as a member on Bankmed's website?

If you haven't registered on the Bankmed website, you'll need to register before you can start utilising the member portal on the website or the Bankmed App. You will require a valid cellphone number or e-mail address in order to do this.

Simply click on REGISTER on the top right of your screen. Follow the step-by-step instructions, and once registered, you can log in to the website to check and update your details.

Please note: If you are not registered on the Bankmed website and have not provided Bankmed with your latest contact details, or if your log in contact details have changed and need to be activated, you need to call us on 0800 BANKMED (0800 226 5633) before you can log in to the website or Bankmed App.