Digital cards
How do I get my membership card?
As we continue to embrace the digital age, Bankmed is proud to offer our digital membership card for easy access to your membership details on your smartphone or smart device (Android and iOS).
This secure and convenient option keeps your membership information up to date and always at your fingertips. It works just like a plastic card but with the added benefit of being eco-friendly and readily available whenever you need it.
How does the membership card work?
- The digital card works exactly the same as a plastic card. Whenever you visit a Healthcare Professional, such as doctors or pharmacies, they will use the details on your digital card to identify you and confirm your Bankmed membership.
What are the requirements to download my membership card?
For iPhone and iPod Touch, you need to use an iPhone (3GS and up) or iPod Touch 4th Generation upward.
- You must have iOS 7 software or more recent
- Wallet application on your iPhone or iPod Touch
- Latest version of the Bankmed App downloaded to your iPhone. You can download it from the App Store here
- You must have an active membership of Bankmed
For Android smartphone, you need version 2.3 or later.
- Latest version of the Bankmed App downloaded to your Android device. You can download it from Google Play here
How can I download my membership cards?
- You need to have the latest version of the Bankmed App installed on your smartphone before downloading your digital cards. If you have not downloaded the Bankmed App, you can download it from the App store or Google Play.
- Log into the Bankmed App, using the same username and password as for the Bankmed website
- You will be directed to the home page. Tap on the menu bar in the top left-hand corner of the home page to access your portfolio, which includes the Digital cards link
- To download or view your Digital cards, you have to accept the terms and conditions.
- Once you have accepted the terms and conditions, the available Digital cards will display. Select a card to preview or download it
Adding a photo to my membership card
You will need to upload a photo using the Bankmed App for your membership card.
When you upload a photo, you will be given a choice to use a photo from your mobile device photo library or to take a new photo with your phone camera.
Photo image quality criteria
- The image must be only of the member for whom the card has been created. No other person may appear in the image.
- The image must be clear and needs to allow for the clear visibility of the facial features of the member.
- The member in the image must not appear with sunglasses, a hat, a wig, face paint, hand-held objects or any other objects that will obstruct the full visibility of the member's face.
- The image must consist of the member's head and shoulders only and must fill more than 80% of the image leaving very little background.
- The image may not be altered to present an unnatural appearance.
What are the advantages of using a membership card
Your digital membership card lets you personalise it by adding a photo for extra security. Your membership status is updated in real time.