Digital cards
How do I get my digital card?
As the world is swiftly moving into the digital era, we at Bankmed have introduced our first digital membership card. This means you will have access to your membership details on your smartphone or smart device (Android and iOS).
This is a safe and secure way to store, access and view your details. It serves the same purpose as the plastic card, except it is always with you and contains your up-to-date membership information.
How does the digital card work?
- It works in exactly the same way the plastic card would work. You will use your digital card whenever you visit a Healthcare Professional (doctors, pharmacies, etc.), they will use the details on the card to identify you and confirm your Bankmed membership.
What are the requirements to download my digital card?
For iPhone and iPod Touch, you need to use an iPhone (3GS and up) or iPod Touch 4th Generation upward.
- You must have iOS 7 software or more recent
- Wallet application on your iPhone or iPod Touch
- Latest version of the Bankmed App downloaded to your iPhone. You can download it from the App Store here
- You must have an active membership of Bankmed
For Android smartphone, you need version 2.3 or later.
- Latest version of the Bankmed App downloaded to your Android device. You can download it from Google Play here
How can I download my digital cards?
- You need to have the latest version of the Bankmed App installed on your smartphone before downloading your digital cards. If you have not downloaded the Bankmed App, you can download it from the App store or Google Play.
- Log into the Bankmed App, using the same username and password as for the Bankmed website
- You will be directed to the home page. Tap on the menu bar in the top left-hand corner of the home page to access your portfolio, which includes the Digital cards link
- To download or view your Digital cards, you have to accept the terms and conditions.
- Once you have accepted the terms and conditions, the available Digital cards will display. Select a card to preview or download it
Adding a photo to my digital card
You will need to upload a photo using the Bankmed App for your membership card.
When you upload a photo, you will be given a choice to use a photo from your mobile device photo library or to take a new photo with your phone camera.
Photo image quality criteria
- The image must be only of the member for whom the card has been created. No other person may appear in the image.
- The image must be clear and needs to allow for the clear visibility of the facial features of the member.
- The member in the image must not appear with sunglasses, a hat, a wig, face paint, hand-held objects or any other objects that will obstruct the full visibility of the member?s face.
- The image must consist of the member?s head and shoulders only and must fill more than 80% of the image leaving very little background.
- The image may not be altered to present an unnatural appearance.
What are the advantages of using a digital card
Your Bankmed membership card allows for you to personalise your card by assigning an identification photo to your card for added security. Your membership status is updated in real time.