Trouble logging in?

I want to register

If you do not have a Bankmed website account, you will need to register and create your username and password.


I forgot my bankmed.co.za password/username

You can request a username reminder or reset your password or both online

You can also request a username reminder or reset your password by calling us on 0860 100 696. Simply enter your ID number and select the relevant options.


I am currently locked out of my account

Your account profile will be locked if you enter your bankmed.co.za username or password incorrectly 5 times.

You can unlock your account here


I have a temporary password

If you received a temporary password via e-mail or SMS you can log in with your username and temporary password. You will then be prompted to create a new password. Your temporary password is only valid for 7 days.