Report fraud
The knock-on effect is higher premiums and reduced affordability for our medical scheme members. Bankmed takes both member and Healthcare Professional fraud extremely seriously and our forensics team is committed to assisting us in bringing the perpetrators to task.
Help us combat fraud
Should you suspect any fraudulent behavior relating to your healthcare cover, you may use the following details to contact us:
- Toll-free phone number: 0800 004 500
- International number: +27 31 308 4795
- SMS number: 43477
- WhatsApp ChatBot: +27 31 308 4664
- Email for fraud reporting: forensics_investigations_unit@bankmed.co.za
- Email for WhistleBlowers: discoveryforensics@whistleblowing.co.za
- Website reporting: www.whistleblowing.co.za