Report fraud

Each year, billions of rands in healthcare funds in the medical scheme industry are lost due to fraudulent activities. This impacts negatively on healthcare costs, which then increase in order to offset those funds lost to fraud.

The knock-on effect is higher premiums and reduced affordability for our medical scheme members. Bankmed takes both member and provider fraud extremely seriously and our forensics team is committed to assisting us in bringing the perpetrators to task.

Help Us Combat Fraud

Should you suspect any fraudulent behavior relating to your healthcare cover, you may use the following details to contact us:

  • Toll-free phone number: 0800 004 500
  • SMS number: 43477
  • Toll-free fax number: 0800 007 788
  • E-mail:
  • Post: Freepost DN298, Umhlanga Rocks 4320